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Email Support
Send us a message and we'll respond within 24 hours on business days.
support@fulvia.io →📖
Documentation
Step-by-step guides for connecting marketplaces, managing orders, and more.
Request docs →Frequently Asked Questions
Go to Integrations → Amazon in your Fulvia dashboard, then click
Connect Amazon Account. You'll be redirected to Amazon Seller Central to authorise access. Once
approved, your orders and inventory will sync automatically.
Amazon reviews SP-API app registrations per marketplace. This typically takes 1–5
business days. Once approved, you'll be able to complete the connection from your dashboard.
Inventory syncs every 15 minutes on the Growth plan, and in near real-time on the
Enterprise plan. You can also trigger a manual sync from the Inventory screen at any time.
Yes. Fulvia automatically generates GST-compliant invoices for every order. You can
download them individually or in bulk, and export GSTR-1 summary reports (Growth plan and above).
Yes. Go to Settings → Team to invite members. You can assign roles
(Admin, Manager, Viewer) with granular permissions per module.
You can cancel anytime from Settings → Billing. Your access continues
until the end of the current billing period. There are no cancellation fees.
Yes. All data is encrypted at rest and in transit. We use AES-256 encryption for stored
credentials and HTTPS for all connections. We never share your data with third parties without explicit
consent. See our Privacy Policy for full details.
Currently supported: Amazon India (amazon.in), Amazon US, Etsy, and Flipkart. More
marketplaces including Meesho, Myntra, and ONDC are on the roadmap.
Still stuck?
We'll sort it out together
Our support team typically responds within a few hours on business days.
Email support →